Company Policies

Policy Statement

As part of our commitment to maintaining robust governance and compliance, we are introducing a revised policy review and management system. We estimate that this will be in progress for the coming months.
During this transition, all existing organisational policies have been formally approved for extension until their respective renewal dates. This ensures continuity, compliance, and validity of all policies while the new review process is embedded.

At STC we are committed to providing every learner and prospective learner with high-quality, impartial, and confidential Information, Advice and Guidance (IAG).
Our IAG service is designed to help individuals make informed choices about education, training and careers, supporting successful progression into further study, apprenticeships or employment.
Our IAG commitment includes:
  • Providing accurate and up-to-date information on courses, careers and labour market opportunities.
  • Delivering advice that is impartial, learner-centred, accessible and inclusive.
  • Embedding IAG at all stages: pre-entry, during programmes, and progression planning.
  • Offering support for wellbeing and safeguarding, with clear referral routes to specialist services where required.
  • Ensuring services are delivered by trained staff who follow the Career Development Institute (CDI) Code of Ethics and update their knowledge through regular CPD.
  • Strengthening provision through partnerships with employers, FE/HE institutions, and external agencies.
We are proud that our approach to IAG is aligned with the Matrix Standard and the Gatsby Benchmarks for Good Career Guidance, ensuring a nationally recognised level of quality.
For further information or to access support, please contact our IAG Team at:
info@thestcgroup.co.uk | 0345 565 2656

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